Healthcare Industry Trusts Our Customer Experience Experts
Our Mission
Our healthcare answering services help you handle incoming calls while you provide patient care.
With CallTel as an extension of your office, patients will receive the same attentive and cheerful telephone experience from our unique and expert agents.
Let us care for you
CallTel’s healthcare call center solutions offer compassionate and understanding live interaction with your brand. With years of experience, CallTel Customer Experience Experts act as a calming and sympathetic voice for patients and family members and is attentive to privacy and sensitivity concerns.
When a patient calls, they want to reach someone who is both compassionate and competent. Our medical answering services team, Team Medical, enhance patient satisfaction and retention through our superb professionalism and empathy.
You decide how we manage your patients. You delineate protocols during the sign-up process that determine how each situation is handled. On-call information, scripts, and rules can be changed as often as you’d like.
Pharmaceuticals
Calltel partners with health plans to acquire new members and retain current ones.
Dental Offices
Enhance patient service, boost productivity, and reduce costs through our comprehensive contact center services.
Appointment Services
We work with doctors, specialists, psychologists, and other health professionals to enhance patient service.
Hospital/Clinic
Calltel enables you to enhance customer service, increase order size, and land additional sales.
Medical Offices
Helping hospitals reduce operational expenses while maintaining high quality, responsive client care.
Healthcare Professionals
Our Team Medical offers exceptional acquisition and retention strategies for pharmaceutical companies.