Education Answering Service
Our Mission
Live Telephone Call Answering for Colleges and Universities.
Universities and colleges are among the bustling places where the phone never stops ringing, but it doesn’t mean your students have to deal with issues associated with living in dorms or have to wait a long time to see the campus health services.
CallTel is Ready and Available So You Don’t Have To Be
The ideal solution for your school, your student body, and the community you serve is to partner with CallTel educational answering service, rather than attempting to predict the flow of student telephone traffic or depending on a convoluted phone tree to direct callers to the appropriate department or voicemail.
CallTel answering service team works closely with companies in diverse industries, which include:
- Nursery, Primary and Secondary Schools
- Colleges and Universities
- Technical and Trade Schools
- Vocational Institutions
- Education Support Services
Here are some of the services CallTel answering service performs for busy institutions:
Call Routing
Instead of a convoluted phone tree, make your first impression with CallTel live operator. Every phone call is answered by a genuine person in the name of your organization, who then routes the caller to the appropriate person or department. If the caller needs additional assistance, our live operator promptly delivers it.
Bilingual Operators
Language-speaking individuals are served by your varied institution. With the assistance of CallTel, you may connect them with operators who can assist them in their mother tongue. Encourage diversity on campus as soon as possible.
Leading The Way In Education Answering Services
As an industry leader for over a decade, CallTel understands what it takes to assist your educational institution better serve its students and improve telephone answering support.