Call Center Support for the Government
Our Mission
CallTel provides government sectors precise and prompt call center answering services at the local, state, and federal levels.
What We Can Do For Public Sector
CallTel has ready and scalable professionals that are tasked with serving both big and small sectors nationwide. The flexible nature of our centers provides the unique ability to precisely meet or scale up to match call volume and client needs.
CallTel offers efficient and fast communication services for better connection with a customized script and a self-service dashboard that lets you edit and improve your call script whenever you like.
Some of our services include;
- Telephone Answering Services
- Hotlines
- Customer Service
- Emergency Call Center Services
- Disaster Response Answering Services
- Dispatch Services
- Help Desk
- Online Appointment Scheduling
Some Sectors We Serve:
- Agriculture
- Defense
- Environmental protection
- Health and human services
- Housing
- Law enforcement
- Occupational safety
- Transportation
- Utilities
Resource Services
CallTel handles citizens’ sector-specific service requests as well as aid with record searches, auction information, housing or debt support, government-run programs such as healthcare and welfare and even inquiries concerning private contractor bids.
Tailored Support
CallTel caters to your specific needs from policies and practices, particular regulations and processes for message taking, delivery, and dispatch with script created just for your needs, following your prioritization criteria and regulations. We review callers’ concerns and notify your team via the appropriate channel of any circumstances that require immediate attention.
TECHNICAL SUPPORT
CallTel caters to your specific needs from policies and practices, particular regulations and processes for message taking, delivery, and dispatch with script created just for your needs, following your prioritization criteria and regulations. We review callers’ concerns and notify your team via the appropriate channel of any circumstances that require immediate attention.
Contact
- 08062886057
- sales@calltelcomm.net
- 1 Divine Mercy Close, Lekki Peninsula 1 Lagos, Nigeria