We assign you a dedicated phone number. You then call forward your existing local or GSM phone number to the dedicated number we assigned to you.

Yes, we will! When your unique phone number rings through our system, your company’s information and customized script appears on the associate’s screen with all the relevant instructions from you.

During your account set-up, our sales team asks several questions about your business that we save into our CRM system – stored on our internal database. That information will be clearly visible to our associate that answers a call for you. We also employ and train industry-specific staff that deliver advanced-level of industry expertise for our customers.

Simply fill out a service agreement and we will get you started in a few days. Email sales@calltelcomm.net or call +2348062886057 and one of our Sales Executives will gladly help you decide on the exact package that suits your business need.

Our CRM (Customer Relationship Management) system recognizes the dedicated number we assign to you and transmits that call to the appropriate team. The CallTel Associate answering the call will then focus 100% of his/her attention on your account and the client calling.

Please email such a request to Client Care Services at clientcare@calltelcomm.net

We send your messages to you via email or SMS text. Urgent messages that require your prompt attention can be delivered through phone call to your assigned first respondent.

Generally, we bill on monthly basis. However, you can pay in advance quarterly or annually

This depends on your specific service need and the scope of work involved. Our Sales Team will work with you to evaluate your service request and recommend the best and most affordable option for your business. We also have a dedicated staffing option. Billing works differently for dedicated staff.