Answering Service | Virtual Receptionist

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Need a flexible, cost-effective way of managing your business communication? Consider a Virtual Receptionist.



Virtual Receptionist Services from CallTel

Virtual Receptionist Services include…

Virtual receptionist services remotely provide many of the same receptionist services a regular receptionist performs including after-hours telephone answering service coverage. Virtual receptionist services can include timely after-hours telephone answering services, email answering services, phone messaging services, order entry services, online scheduling services and other customized phone answering services. Virtual receptionist services can be customized for any business. Use our virtual receptionist as your virtual assistant or remote secretary.


You are in touch anytime, anywhere with virtual receptionist services...

You will never miss a call when a CallTel virtual receptionist answers for you. Use our virtual receptionist service as your virtual assistant or remote secretary. CallTel services offer a virtual office assistant at an incredible price.   Our contact center is open long after others have closed, allowing our virtual assistants to handle your calls anytime. CallTel remote secretaries are there when your in-house staff is busy or out of the office.   CallTel's experienced, well-trained virtual receptionist associates triage and direct calls, and can also call patch/transfer calls to your home, office, mobile or your voicemail.


Why CallTel's Virtual Receptionist Services?

  • Using a remote secretary, you can reduce staffing and office space requirements and lower risks of unauthorized access into your buildings.
  • Our virtual receptionists can reply to your customers in other languages
  • Let our associates act as your email receptionist service. They can acknowledge, screen, sort out and direct emails, as well as call or SMS you about urgent messages.
  • Our virtual receptionists can page, dispatch urgent calls and escalate important emails as necessary.
  • Are you Moving? Relocating? Change your inbound calls and email handling to CallTel's virtual receptionists until you are settled into your new location.
  • Direct or re-direct mail and packages to CallTel, and our virtual receptionists will sort and deliver them for you.
  • Do you need someone to manage your appointment schedule? CallTel's virtual receptionists can maintain your schedule, and call or email reminders for your appointments.
Key Benefits
  • Cost‐effective
  • After-Hours Coverage
  • Highly‐Trained and Professional Associates
  • Multilingual Associates
Key Features
  • Associates Answer Calls Morning, Noon or Night
  • Appointment Scheduling
  • Associates Dispatch Urgent Calls or Emails
  • Associates can Handle Emails
  • Customizable Program Options


Order Virtual Receptionist Service Today

Contact us! Today to see if a virtual receptionist will meet your needs.



Top 10 Reasons to Choose Us

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  • Make customer care your #1 priority.
  • Leverage our talent to build your
  • Customize Calltel's extensive
    services for your needs.

Industry-Specific Teams

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  • We segment our call center into industry- specific teams that learn your business.
  • We offer industry expertise to you at no additional cost.
  • Our high employee retention
    means more experience
    for our customers.