Answering Service | Virtual Receptionist

Request a Quote

Stay in touch with CallTel's Disaster Response Services.

CallTel can ensure your business continues to operate with minimal disruption. Our disaster response associates are there to answer calls and relay messages even if you or your staff is unavailable.


Emergency Answering Services and Call Center Services for Disasters

Disasters and crises happen. The key to successfully working through disasters is to have a plan in place PRIOR to an emergency strike. CallTel provides Disaster Response Services for power outages, all weather related problems, floods, tropical storms and pandemics or other natural disasters or unforeseen business service interruptions. Seamlessly redirect your calls or emails to CallTel just before or when disasters occur. Let our trained associates act as your emergency communications liaisons. We can patch calls to anywhere including to employees' homes and mobile phones. Create a disaster response strategy that works for you; decide to have your backup center out of state.

Even if you are caught unprepared by any disaster, contact us to help set up emergency communication hotlines and answering services for your business, agency or organization. If you get overwhelmed by phone calls, contact us to help answer those calls. CallTel can tell your callers what is going on and supply vital information. Our associates will take messages and provide basic services without busy signals. You can use pre-recorded messages, voicemail and inbound Interactive Voice Response (IVR). Our scripting program allows you to modify messages and menu options quickly as circumstances change.


Various Service Levels to Meet Your Needs

Live TSR Coverage
  • Respond to specific customer requests
24/7 Automated Response
  • Pre-recorded messages with voicemail option answers customers and saves money.
  • 24/7 Automated Response Pre-recorded messages with voicemail option answers customers and saves money. Inbound IVR provides basic functionality like alternative stores/office locations, service FAQ's, updates and order taking.
Blended Service
  • Combination of live and automated to handle all call types
Minimal Service Disruption
  • Calls/contacts handled at generator-protected sites
Key Benefits
  • Business Continuity with Minimal Disruption
  • Lines of Communication Remain Open
  • Blended Service
  • Guaranteed Response
  • Cost Effective
Key Features
  • Seamless Redirect Calls and Emails
  • Quick Scripting and Routing
  • Optional Product or Supplies Receiving Site
  • Secure Data Backup & Storage
  • 24/7 Automated Response
  • 24/7 Live Agent Coverage

Make a plan now and ensure your business continues with minimal distraction during any kind of disaster. Make CallTel's Disaster Response Services part of your disaster preparedness plans.

NOW is the best time to call 08062886057 and let us know that you need Emergency Disaster Response Answering Services for your business.

Mobile users: Click Here to CALL NOW.


Top 10 Reasons to Choose Us

See all top 10 reasons
  • Make customer care your #1 priority.
  • Leverage our talent to build your
  • Customize Calltel's extensive
    services for your needs.

Industry-Specific Teams

learn more about how teams work
  • We segment our call center into industry- specific teams that learn your business.
  • We offer industry expertise to you at no additional cost.
  • Our high employee retention
    means more experience
    for our customers.