Answering Service | Virtual Receptionist

 

Expanding your business footprint amongst growing competition in the market while maintaining quality of life as a business owner often hinder business growth and profitability due to limited resources and an already stretched thin staff taking on expanded responsibilities.

CallTel provides live telephone answering services with a wide range of highly customizable communication solutions designed to emulate your standard business practices while acting as an extension of your company brand continuously.

Live telephone answering services through CallTel provides customizable solutions designed with insight into your specific industry and customers. Knowing what services are available is vital in selecting the best option that results in exceptional experiences for you and your customers.

We utilize the most advanced call center technologies. Our call center services are equipped with most powerful and user-friendly software applications available.
CallTel Answering Service Features:

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  Small Business Answering

  We understand the demanding needs of small businesses, and providing superior customer care should not be determined by the size of your business. Small businesses seeking outstanding customer service turn to CallTel.

   
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  After Hours Answering

  Most companies employ a dedicated front desk staff that answers phone calls. But when receptionists close for the day, clients are neglected to either 'no answer' or 'voicemail' stupor until the next business day.

   
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  Mobile Phone Answering

  In today's mobile society, Mobile phones are a personal and business necessity.

   
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  Lead Generation

  When opportunity meets preparation, there is success. Marketing, advertising, and referrals generate inbound opportunities - prospects that could dramatically increase your company's bottom line. We're prepared to qualify and capture leads from inbound inquiries.

   
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  Direct Response

  CallTel's Direct Response Marketing Support Services can make your DRTV campaign a success, despite your media choice, the duration, scale or size of your campaign.

   
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  Disaster Response

  CallTel can ensure your business continues to operate with minimal disruption. Our disaster response associates are there to answer calls and relay messages even if you or your staff is unavailable.

   
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  Help Desk

  CallTel's Help Desk Services, enables you to provide your customers with excellent customer care and technical support.

   

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  Hotlines

  Hotline services are available for any purpose from Crisis/Suicide Prevention to Employee Hotlines and Customer Relations Hotlines.

   
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  Building Maintenance

  Depend on CallTel's Building Maintenance Management Services when your residents are depending on you!

   
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  Dispatch

  CallTel's Dispatch Services provide timely contact with you or your staff.

   
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  Recall

  CallTel offers custom a la cart recall services for your business.

   
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  Customer Service

  CallTel is here to help with Customer Service and Support!

   
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  Appointment Management

  CallTel has Appointment Management Services to run your schedule efficiently and profitably

   
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  Live Chat

  Supposing a customer wants to order a product or service at 1:00 p.m. but needs personal assistance.

   
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  Virtual Receptionist

  Do you need a flexible, cost-effective way of managing your business communication? Consider a Virtual Receptionist.

   
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  Order Processing

  As a business owner, CallTel helps you manage your sales orders and lower operational costs through our Order Processing Service.