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Interactive Voice Response (IVR)

 

CallTel's IVR services help you to lower your costs and route calls with ease.

We can record your voice prompts, giving your customers ability to receive information and navigate to the right department or staff efficiently.

 

IVR: Interactive Voice Response Solutions

CallTel's IVR solutions offer your customers the flexibility to buy products or services, schedule appointments at their convenience. IVR is easy-to-use, easy-to-set up.

With IVR your company can easily handle high call volumes. Customers are promptly directed to the department or staff, rather than being place on hold while someone tries to transfer the call.

A Variety of IVR Service Options to Meet Your Specific Needs

  • Company Directory
  • Automated Customer Service
  • Appointment Scheduling
  • Order Entry and Processing
  • Employee and Customer Surveys
  • Office Locator
  • And more…
 
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  • Make customer care your #1 priority.
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  • We segment our call center into industry- specific teams that learn your business.
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  • Our high employee retention
    means more experience
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