Answering Service | Virtual Receptionist

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Contacting customers before an appointment eliminates no-show and cancellation rates, while the added feature improves customer satisfaction and engagement. CallTel automates the necessary follow-up before a scheduled appointment through our appointment reminder service that has the ability to:


  • Administer with live voice talent through an automated phone call, email and text reminders with automatic confirm or cancel within the email or text message.
  • Direct connect the customer back to the business or to a CallTel contact center for immediate assistance or to reschedule.




Top 10 Reasons to Choose Us

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  • Make customer care your #1 priority.
  • Leverage our talent to build your
  • Customize Calltel's extensive
    services for your needs.

Industry-Specific Teams

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  • We segment our call center into industry- specific teams that learn your business.
  • We offer industry expertise to you at no additional cost.
  • Our high employee retention
    means more experience
    for our customers.