Answering Service | Virtual Receptionist

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Contacting customers before an appointment eliminates no-show and cancellation rates, while the added feature improves customer satisfaction and engagement. CallTel automates the necessary follow-up before a scheduled appointment through our appointment reminder service that has the ability to:

 

  • Administer with live voice talent through an automated phone call, email and text reminders with automatic confirm or cancel within the email or text message.
  • Direct connect the customer back to the business or to a CallTel contact center for immediate assistance or to reschedule.
 

 

 

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