Answering Service | Virtual Receptionist

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The success of your business depends upon increasing marketing, gaining new customers and serving current clients faithfully. Instead of committing precious resources to an administrative position or spending time answering calls personally, CallTel provides an innovative, cost-effective answering service solution for residential service providers.


Our commitment to customer service reflects positively on you. Our business thrives by providing top-notch customer service. We employ seasoned customer service professionals and work diligently to keep them satisfied. CallTel has one of the lowest turnover rates in our industry; our experience and genuine desire to serve customers rings through each time we answer.


Service Providers we partner with include:

  • Lawn & Garden Maintenance Companies
  • Cleaning Companies
  • Security Companies
  • Electrical & Plumbing Repair Companies
  • Structural Repair Companies
  • Waste Management Companies
  • Mechanical Repair Companies
  • Pest Control Companies
  • Construction Companies

Our availability after-hours yields greater returns on your marketing cost.

New customers compelled to leave a voicemail message will continue calling until they reach someone who can help them. In otherwise, advertising dollars flushed down the drain. We can be available 24 hours per day, 7 days per week; our rotating team and flexible schedules ensure that our Associates will be there to serve your customers whenever they call.

CallTel can do more than take message. Our trained Associates answer and handle phone calls according to your directions and with your unique scripts. Apart from taking a message, we can also manage appointments, and support your sales efforts.


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Top 10 Reasons to Choose Us

See all top 10 reasons
  • Make customer care your #1 priority.
  • Leverage our talent to build your
  • Customize Calltel's extensive
    services for your needs.

Industry-Specific Teams

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  • We segment our call center into industry- specific teams that learn your business.
  • We offer industry expertise to you at no additional cost.
  • Our high employee retention
    means more experience
    for our customers.