Answering Service | Virtual Receptionist

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Envision your customers juggling just as many errands as you do. Selecting a company to manage their commercial properties may not be top priority on their daily routine. Sending your customers directly to voicemail rather than instantly answering the telephone and addressing their needs is an open invitation for them to look elsewhere.



This is where CallTel comes to the rescue. We answer telephone calls, emails, and web chats on behalf of busy, successful commercial services providers. Our competent team of professionals seamlessly becomes an extension of your organization - answering calls in your company's name and managing calls exactly how you would.

First-class customer care builds your business. Our professionalism and dedication to customer service yields new customers and increase the loyalty of your current clients. CallTel management boasts over 30 years of service business experience. Achieving our goals implies stepping up again and again to meet the high expectations of our customers. We help your business grow by hiring experienced customer service professionals and constantly grooming them to improve on their already outstanding service.


Commercial services providers that partner with CallTel:

  • Lawn & Garden Maintenance Companies
  • Cleaning Companies
  • Security Companies
  • Electrical & Plumbing Repair Companies
  • Structural Repair Companies
  • Waste Management Companies
  • Mechanical Repair Companies
  • Pest Control Companies
  • Construction Companies

24/7/365 service raises profitability and productivity. Your prospective customers and current clients would appreciate reaching someone who can help them instantly instead of waiting for a call back. Your efficiency skyrockets with reduced interruptions. Instead of relying on a single receptionist, CallTel can become your 24/7 virtual receptionist, customer service team, and information desk.

We offer a unique solution for each client. Our capable team answers and handles calls according to your instructions and with your unique scripts. In addition to taking a message, we can answer questions about your services, manage appointments, or assist with sales. Customize our wide array of services, tools, and features to meet the needs of your business.

CallTel will help you grow your business. Call, email, or chat with our capable team today to learn how we can boost your customer satisfaction, sales, and productivity!


Contact us today


Top 10 Reasons to Choose Us

See all top 10 reasons
  • Make customer care your #1 priority.
  • Leverage our talent to build your
  • Customize Calltel's extensive
    services for your needs.

Industry-Specific Teams

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  • We segment our call center into industry- specific teams that learn your business.
  • We offer industry expertise to you at no additional cost.
  • Our high employee retention
    means more experience
    for our customers.