Answering Service | Virtual Receptionist

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CallTel provides high level technical support via telephone, chat, and email.



CallTel offers Top Level technical support so that you can relax knowing minor issues are being handled even when you're not able to personally see to them. Professional, responsive customer care infuses every service we provide. Our associates are courteous to customers, treating them with respect, listening and recording complaints in detail.

The technical support we provide is determined by your brand and business needs. We answer all phone calls, chats, and emails in your company's name. Repair tickets are registered into your internal system. Our Client Services team defines call handling procedures for your account during set-up. These procedures are displayed on the Associate's computer screen each time the phone rings through to his desk.

Our urgent call handling and call escalation methods are second to none. You tell us how you want priority calls to be handled.

CallTel inculcates your style into our exceptional service. Choose the helpful team with a personal touch to support your hospitality business by contacting CallTel today!


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Top 10 Reasons to Choose Us

See all top 10 reasons
  • Make customer care your #1 priority.
  • Leverage our talent to build your
  • Customize Calltel's extensive
    services for your needs.

Industry-Specific Teams

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  • We segment our call center into industry- specific teams that learn your business.
  • We offer industry expertise to you at no additional cost.
  • Our high employee retention
    means more experience
    for our customers.