Answering Service | Virtual Receptionist

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Losing a loved one is a traumatic situation. Customers who are grieving need empathetic, knowledgeable customer representatives when making funeral arrangements. Let CallTel's highly trained, compassionate associates handle these delicate calls.

Answering Services for Funeral Services Industry

  • 24/7/365 Telephone Answering Service
    CallTel can provide your funeral business with the 24/7 telephone answering service that it needs. We can process these calls during regular business hours, during high call volume or after standard business hours.
  • Virtual Receptionist
    CallTel's associates can also act as your receptionist – to schedule meetings and manage inquiries.
  • Expert Service
    You can be assured that your customers will experience the same level of expert service that your company has always provided.
  • Empathy and Professionalism
    CallTel can be trusted to provide compassionate associates that will handle any call with empathy and professionalism.


Key Benefits
  • Empathic, professional
  • Highly trained associates
  • Scripts customized to your needs
  • 24/7 call center support
Key Features
  • Calls handled during regular business hours, after‐hours or during high call volume
  • Associates handle appointment scheduling
  • Email management

Contact us! to learn more about our Funeral Services.


Top 10 Reasons to Choose Us

See all top 10 reasons
  • Make customer care your #1 priority.
  • Leverage our talent to build your
  • Customize Calltel's extensive
    services for your needs.

Industry-Specific Teams

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  • We segment our call center into industry- specific teams that learn your business.
  • We offer industry expertise to you at no additional cost.
  • Our high employee retention
    means more experience
    for our customers.