Answering Service | Virtual Receptionist

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The right people make all the difference

Service begins and ends with people, and our company's greatest asset is our people. Our focus on our people is a key differentiator that sets us apart from others. However, ours is not just a general focus on people. We really work to retain and recruit the right, best-qualified people for the position at hand.

Recruiting

Bringing the right people on board is essential to getting the best results. Our staff turnover rate is low based upon our focus on quality and growth, which fuels the need for constant recruiting.

Training

Your customers are in good hands when it comes to the service they receive during a phone call with CallTel as we are trained to handle a wide spectrum of call scenarios in related industries.

Retention

People power our success. This is why we invest in training and benefits that improve skills and keep our team satisfied. We work hard to retain talented, diligent employees through diverse means.

Questions?

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Top 10 Reasons to Choose Us

See all top 10 reasons
  • Make customer care your #1 priority.
  • Leverage our talent to build your
    business.
  • Customize Calltel's extensive
    services for your needs.

Industry-Specific Teams

learn more about how teams work
  • We segment our call center into industry- specific teams that learn your business.
  • We offer industry expertise to you at no additional cost.
  • Our high employee retention
    means more experience
    for our customers.